How do I place orders?
Our products are available for order through both our website as well as Amazon
How do I order if I live outside the U.S.?
Unfortunately we do not currently offer our products outside of the U.S., however we will begin offer products worldwide in early 2019
How long does it take to receive my order?
Dependent on which shipping method you choose when placing your order you can receive your order in as little as 1-2 days or if you choose a standard shipping option your order will take anywhere from 3 – 5 business days.
Are your products safe?
Absolutely! Safety is our number one priority. All of our products are produced under Good Manufacturing Practices (GMP) and are regulated by the U.S. Food and Drug Administration (FDA), which require strict regulation on our manufacturing processes, safety of ingredients, and marketing practices for all nutritional supplements.
We guarantee 100% transparency on all of our products which allows our customers to consume our products with complete knowledge of what goes into all of our products.
How do I get my money back?
We offer 100% satisfaction guaranteed and that is why we offer a 60-Day money back guarantee if you are not completely satisfied with your purchase. Simply email us at [email protected] with the subject line “Refund Request”. In your email please include 1) brief explanation of why you are unhappy with your purchase 2) Order number #. We will contact you back within 1-2 business days and your refund will be processed with in 3-5 to business days.
In order to be eligible for a refund, you must have purchased your order directly through our website buy orderalkatoneketo.com.